Customer Comments

Gross versus Net pay advice:

We recently asked our clients in a survey, "on informing you as to a nanny's salary do you prefer GROSS or NET figures?"

Overwhelmingly, we were asked to give a GROSS figure. Please bare in mind that a nanny having a second post will not be able to have their tax allowance unless they split their tax code. We are also unaware of an individuals tax code until the employer hands a P45 over. If you do agree a net salary then whatever Tax and NI is due you are liable to pay the additional amount on TOP of their net pay. This could be as high as 23-40% in addition. So we advise that pay is disgused in GROSS all the time.

Since January 2006 Nanny link have made a stance on this outdated information of quoting NET pay and will only discuss GROSS. This ensures our nannies are paid correctly as we give our clients a true figure of the cost of a nanny.

We thank our clients for their support with quoting salaries and hope that others will follow our lead.

Comments from our clients regarding Nanny links Service

Having served the local area since 1996 we have been successful in many placements. Here are a few of our clients comments which we hope reassures you in seeking a nanny through Nanny Link Ltd

Names are not included for data protection:

 Registering with Nanny Link was friendly and they clearly had a very good knowledge of the local nannies.
 Thanks Margaret as always for going way beyond a normal nanny agency!!! Nicki  January 2012
 " I was worried about finding a nanny that I would feel confident in, but the nanny we got through Nanny Link is perfect and ticks all my critieria" Registering with Nanny Link was friendly and they clearly had a very good knowledge of the local nannies. "
 After being through a few agencies it was refreshing to have found Nanny Link the agency has help us find the most qualified nanny in no time. It has been very helpful and professional. MDK- client   Oct 2010
 "Nanny Link staff went the extra mile to find our nanny at very short notice. A very professional service and friendly"
 We found nannylink friendly, professional and increditbly efficient and would not hesitate to recommend them to friends. They have taken all the worry out of finding childcare, and we are very happy with the result, so a bit thank you. Donna - Nov 11
 "I keep coming back to Nanny Link over the years as they are a team that get to know my family and requirements and who care"

 I just wanted to say thank you for making this transition from nursery nurse to nanny so easy! As you know I've not had much success with other nanny agencies but Nanny Link has been great at sending jobs out regularly, and if I ever need help again I will definitely be using this agency again. Hope all is well  Anna-Marie

 " Excellent. Had a long conversation, worries were dealt with and felt very confident in Nanny Links abilities"
 
 Needed to find a nanny for my 2 small children. Time was of the essence, and I could not have found a more professional and friendly team than that of Nanny Link. They did not send thousands of CVs, they thought about what I required, and the end result was that all 4 girls could have been employed. I am so happy with our new nanny and would recommend Nanny Link to anyone who wants to talk to someone that understands how traumatic the process can be.
 
Thanks for all your kind efforts to help find a nanny for us, it was much appreciated and your agency was one of, if not the best one we had the pleasure of working with.  IW 086.08.12 - canterbury branch
 I can honestly say that our nanny has made an immediate positive impact on our lives and I don't know how I survived so long without a nanny. It's the best decision I've made in years!
 
 We have been delighted with the service that we have received from Nanny Link. I first approached them 5 years ago after failing to find a nanny through the large central London agencies who I found impersonal, lacking concern and interest in our needs and very expensive! Nanny Link in contrast were friendly from the outset and have always been so - we have always been on first name terms and I know that the team know me and my family well enough to help us properly. They have dealt equally well with nannies and employers, helping to build the essential bond of trust and openness which is crucial to parents in meeting their highest concern - safe, quality care for their children. Unlike most agencies they continue to be there for you after a nanny has been placed which I have found invaluable as I know that I could turn to them if needed.
 
 It was a very difficult choice for me to hire a nanny, as I had previously chosen nurseries as a preferred "safe" option. Having hired a nanny through Nanny Link my views have changed. My children love our nanny, to them she is like a member of the family, whom they look forward to seeing and spending time with each week.
 

 I found Nanny Link both professional and friendly. Nanny Link sent a good variety of CV's and did not push me to see anyone I was not interested in. The three prospective nannies I chose to meet, were all of high caliber.

 

 We had a need for a nanny to cover the time that the children's father would be in hospital. The operation went badly wrong but our nanny was superb and able to provide a calm environment for the children, while the family suffered a severe traumatic event, she was a real life saver. Our first impression of Nanny Link was that they were very professional and helpful, and understood our needs  

 

 A professional and helpful service, which found us an excellent nanny at a stressful time

 

 Very good. Enthusiastic, positive and flexible staff. Very good service and got things moving quickly!

 

  Very helpful and professional and we have found a great nanny. Thank you.

 

 Nanny Link was the only nanny agency I completely trusted.

 

 We were extremely pleased with the service we got From Margaret at Nanny Link and have a wonderful nanny as a result. Thank you from our family.

 

 A very professional service and a business that appears to really want to help find the right fit for a family rather than bombarding you with lots of cv's.

 

 Our first impressions of Nanny Link was of confidence that I was dealing with people who covered and knew their business. They handled things openly and honestly and when dealing with children that is what a family needs.

 

 Friendly and professional agency that has a genuine desire to provide useful advice and guidance. This was our first employment of a nanny and has proved to be absolutely the right decision for us and weive all settled into a comfortable routine.

 

I was so impressed with the amount of qualified nannies you are sending for me to consider and peruse the CV's of. You certainly seem to be cornering the market at the moment. No other agencies have sent anything like the calibre or choice you seem to have.

 

 I would recommend Nanny Link to others and they helped me out lots with finding a job, and providing information and details on jobs. Nice people who made me feel welcome.

 

 Very friendly and helpful in helping me find a job. Very helpful with any problems I had.

 

 Very warm, friendly people who seemed to know what they were talking about as they've done it all themselves. I am very happy with Nanny Link as they look for what's best for you and the family. They were very good in contacting me when I needed to find a job. Nanny Link were also very good in sending out job roles and contracts.

 

 I was impressed with the help and advice I recieved. I found Margaret did her very best to get me interviews. I find the website easy to use, but would like more information regarding jobs to be displayed.

 

 Nanny Link is a lovely business, they are kind and helpful what ever you need. 

 

 We are pleased that we have found a nanny through your agency, and are looking forward to working with her.

 

Thank you for finding our nanny. We were very pleased with the service that you provided and wouldn't hesitate to recommend you to others.

‘I recently needed to look for a new nanny and after seeing an advert for Nanny Link Ltd on netmums, thought I would ring them. It was one of the best moves I made. Margaret (the Director) was the nicest, most patient and wonderful woman I have met. My circumstances meant that I was changing jobs and needing to replace my current nanny. Margaret was not at all pushy and I never felt like I had to sign up with one her nannys. The quality of nannys she sent to me was extremely high and the information supplied to help me interview them was invaluable. I have now found (with Margaret's help, guidance and support) a most wonderful new nanny, who I am 100% sure will fit into our family extremely well. Anyone, who like me, thought a nanny was only for the privileged, should think again. Childcare is not cheap and when you have more than one child (like myself), can become hugely expensive. A nanny is not necessarily more expensive than other childcare options, like nursery and childminders. I am also content knowing that my kids have 1 on 1 attention and are safe in their own environment. All her nannys are CRB checked and first aid qualified, plus Margaret verifies all their references and qualifications, therefore I am safe in the knowledge, that my new nanny is the well qualified and above board.'

I was really pleased that Nanny link always quote gross- no other industry uses net.Reliable , professional, honest and reassuring company to use.  The service was superb. I felt reassured and valued throughout the process and we now have a nanny who our children love and really trust.  05.10.09 ESP- client